Empathy is at the heart of our patient-centered care, guiding how we listen, understand, and support each patient’s healing process. Learn more about our commitment to compassion and the respect we have towards all patient experiences in this short video.
Patient Success Stories
I am thankful for your warmth
“I am thankful for your warmth when I arrived to treatment, it felt really scary but your attitudes and actions helped calm my nerves. Thank you for listening to my questions, getting me coffee, opening doors and helping me when I was frustrated.”
Anonymous
Former Patient
You have helped so many people like me
“Thanks for all you do. You have helped so many people like me.”
Anonymous
Former Patient
My life is forever changed
“My life is forever changed and I am happy I came here.”
Anonymous
Former Patient
It is comforting to see people who are truly compassionate
“The staff have been phenomenal. They go beyond expectation each and every time I interact with them. They are well informed about the process. They never generalize their responses to my repeated questions. It is comforting to see people who are truly compassionate.”
Anonymous
Former Patient
How wonderful the UBC staff are!
“I am writing to tell you how wonderful and how absolutely amazing the UBC staff are! I was having severe withdrawals the other night. The nurses helped me through a horrifying night by constantly talking with me and helping me feel better.”
Anonymous
Former Patient
You gave me skills
“You gave me skills to make sure my kids have their dad and my wife has a husband.”
Anonymous
Former Patient
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Patient Satisfaction
I was treated with dignity and respect
I feel better now than when I was admitted
Overall I was very satisfied with my treatment
*Survey data was collected from July 2025 to December 2025 through Mental Health Outcomes, LLC, which benchmarks patient satisfaction data for psychiatric hospitals across the United States.
University Behavioral Center
- 2500 Discovery Dr. Orlando, FL 32826
- 407-281-7000 | Referral Fax Line: 407-282-5410
