What to Expect

For over 25 years our behavioral health services have offered a refuge for individuals seeking help with mental illness and substance abuse related issue. It can be a very scary decision to commit to getting help and it is our commitment to our patients to provide the skills and programs needed to succeed in reaching your treatment goals.

Your experience at University Behavioral Center will focus on a structured day filled with interactive and engaging treatment related activities each tailored to your specific needs.

Here are some frequently asked questions. If you have any additional questions, please contact us, and we will be happy to assist you.

What should I expect from the admission process?

What are visiting hours?

What kind of therapy will I receive?

Will my insurance cover my hospitalization?

Can I smoke during my visit?


What should I expect from the admissions process?

University Behavioral Center is here for you at all hours of the day and night when you truly need help. There will always be someone to greet you at the door and a smile to welcome you in. We offer free and confidential assessments to all. We happily take walk ins or feel free to call us and let us know you are coming.

When you enter our hospital we will ask you to fill out assessment paperwork. From there a qualified mental health professional will meet with you and explain the assessment and admission process, the programs we offer here at UBC and also go over your benefits with you and how they fit within our programs. The admissions team will then complete a full psychosocial assessment with you as well as talk with family members when appropriate to determine the appropriate level of care for your specific needs. If you need treatment we do not provide we will provide a list of referrals for you to follow up with at your convenience. The staff will discuss the recommendations for your level of care and escort you to the unit for orientation with a nurse. Patients will be seen by their psychiatrist and an internist within 24 hours of admission.

What are visiting hours?

Adolescent Visitation Hours:

Bridges (Acute Inpatient)- Tuesday/Thursday 7:00 PM- 8:00 PM, Saturday 2:30 PM-4:30 PM

Girls Residential Treatment- Tuesday/Thursday 7:00 PM- 8:00 PM, Sunday 2:30 PM- 4:30 PM

Boys Residential Treatment- Tuesday/Thursday 7:00 PM- 8:00 PM, Saturday 2:30 PM- 4:30 PM


Adult Visitation Hours:

Monday/Wednesday/Sunday 7:00 PM- 8:00 PM, Friday 2:00 PM- 3:00 PM

What kind of therapy will I receive?

Here at UBC we utilize many different modalities of treatment to meet the needs of each individual in care.  We offer the following:

Cognitive Behavioral Therapy

Dialectical Behavioral Therapy

Trauma Informed Care

Behavioral Analysis

Recreation, art and movement therapy techniques

Equine Therapy

Veteran Specific Groups

Group Therapy

12 step programming


Will my insurance cover my hospitalization?

We accept a wide variety of insurances here at University Behavioral Center.  We are available to discuss your specific coverage by calling us at 407-281-7000.

Can I smoke or use tobacco during my visit?

University Behavioral Center is a smoke free campus. We offer smoking cessation alternatives to our inpatient residents.